KIZUNA Activate Terms of Service

Version 1.0

Effective Date: 13 September 2026

Last Updated: 13 September 2026

1. Introduction

These Terms of Service govern the use of KIZUNA Activate, operated by Kizuna Experience Limited. By creating an account or using the platform, you agree to these Terms together with the Privacy Policy.

2. Acceptance of these Terms

These Terms apply to participants, corporate clients, corporate users and visitors where applicable.

3. About KIZUNA Activate

KIZUNA Activate enables organisations to create activation campaigns, engage approved participants, attribute activity, reconcile client source-of-truth data and measure verified outcomes.

4. User Accounts

Users are responsible for maintaining accurate account information and protecting their credentials.

5. Account Security

Users must keep credentials confidential and promptly report suspected unauthorised access.

6. Participant Responsibilities

Participants must provide accurate information, comply with campaign instructions and avoid fraudulent activity.

7. Corporate Client Responsibilities

Corporate Clients are responsible for campaign configuration, lawful customer data submission and compliance with applicable laws.

8. Campaign Content & Ownership

Corporate Clients retain ownership of uploaded campaign materials while granting Kizuna the rights necessary to operate campaigns.

9. Verification & Eligibility

Campaign participation may require profile completion, verification, eligibility and approval.

10. Attribution & Verified Outcomes

Referral Activity, Attributed Activity and Verified Outcomes are separate concepts. Only validated outcomes become verified.

11. Prohibited Conduct

Fraud, impersonation, misuse of customer information, manipulation of campaign reporting and interference with platform security are prohibited.

12. Intellectual Property

Kizuna Experience Limited retains ownership of the platform, software, documentation and trademarks.

13. Fees & Commercial Terms

Commercial arrangements are governed by separate commercial agreements where applicable.

14. Availability & Service Levels

Kizuna aims to provide reliable service but does not guarantee uninterrupted availability.

15. Suspension & Termination

Kizuna may suspend or terminate access for breaches of these Terms or security concerns.

16. Disclaimers

Kizuna provides campaign management and measurement tools but does not guarantee campaign outcomes.

17. Limitation of Liability

Liability is limited to the maximum extent permitted by applicable law.

18. Governing Law

These Terms are governed by the laws applicable to Kizuna Experience Limited and any mandatory local legal requirements.

19. Changes to these Terms

Kizuna may update these Terms from time to time.

20. Contact

Kizuna Experience Limited

https://kizunaxp.com