1. Introduction
These Terms of Service govern the use of KIZUNA Activate, operated by Kizuna Experience Limited. By creating an account or using the platform, you agree to these Terms together with the Privacy Policy.
2. Acceptance of these Terms
These Terms apply to participants, corporate clients, corporate users and visitors where applicable.
3. About KIZUNA Activate
KIZUNA Activate enables organisations to create activation campaigns, engage approved participants, attribute activity, reconcile client source-of-truth data and measure verified outcomes.
4. User Accounts
Users are responsible for maintaining accurate account information and protecting their credentials.
5. Account Security
Users must keep credentials confidential and promptly report suspected unauthorised access.
6. Participant Responsibilities
Participants must provide accurate information, comply with campaign instructions and avoid fraudulent activity.
7. Corporate Client Responsibilities
Corporate Clients are responsible for campaign configuration, lawful customer data submission and compliance with applicable laws.
8. Campaign Content & Ownership
Corporate Clients retain ownership of uploaded campaign materials while granting Kizuna the rights necessary to operate campaigns.
9. Verification & Eligibility
Campaign participation may require profile completion, verification, eligibility and approval.
10. Attribution & Verified Outcomes
Referral Activity, Attributed Activity and Verified Outcomes are separate concepts. Only validated outcomes become verified.
11. Prohibited Conduct
Fraud, impersonation, misuse of customer information, manipulation of campaign reporting and interference with platform security are prohibited.
12. Intellectual Property
Kizuna Experience Limited retains ownership of the platform, software, documentation and trademarks.
13. Fees & Commercial Terms
Commercial arrangements are governed by separate commercial agreements where applicable.
14. Availability & Service Levels
Kizuna aims to provide reliable service but does not guarantee uninterrupted availability.
15. Suspension & Termination
Kizuna may suspend or terminate access for breaches of these Terms or security concerns.
16. Disclaimers
Kizuna provides campaign management and measurement tools but does not guarantee campaign outcomes.
17. Limitation of Liability
Liability is limited to the maximum extent permitted by applicable law.
18. Governing Law
These Terms are governed by the laws applicable to Kizuna Experience Limited and any mandatory local legal requirements.
19. Changes to these Terms
Kizuna may update these Terms from time to time.
20. Contact
Kizuna Experience Limited
https://kizunaxp.com
